About Fidelity Employment Staffing Development & Retention, Inc.
Connecting talent, empowering communities, and driving business growth nationwide.
Who We Are
Headquartered in Memphis, Tennessee, a national hub for ground, rail, air, and water logistics, Fidelity Employment Staffing Development & Retention, Inc. (FESDR) was founded on one guiding principle: help businesses grow by helping people thrive.
We are more than recruiters—we are workforce partners with over 25 years of experience in business finance, underwriting, transportation, security, and logistics. Our team brings unmatched insight into the industries we serve and a commitment to delivering real, measurable value.
From local businesses to national corporations, from nonprofit organizations to faith-based communities—we build stronger teams, more resilient workforces, and opportunities that last.
Our Mission
We don’t just match resumes to job descriptions. We match potential to purpose—and people to possibilities.
At Fidelity, our mission is two-fold:
Empower Employers
Empower employers with workforce strategies that drive productivity, retention, and sustainable growth.
Support Communities
Support underserved individuals and communities with access to gainful employment and career development opportunities.
Leadership Rooted in Real-World Success
With decades of executive leadership experience across logistics, security, business development, and more, our founders lead with both vision and practical expertise. Their careers have spanned markets and sectors, always guided by the belief that you make money by providing good service.
This philosophy runs through everything we do. Our team has:
Built companies from the ground up
Operated across competitive, high-demand markets
Helped organizations scale by aligning workforce planning with business goals
This leadership experience directly informs the value we provide to clients—and the outcomes we create for candidates.
Who We Are
Nonprofits, Churches & Community Organizations
We are proud to be a trusted staffing partner for nonprofit organizations, churches, and mission-aligned institutions. For a small, customized fee based on your organization’s size, we provide:
Employment engagement forums
Career exploration and job readiness training
Access to open job opportunities for your members or congregation
Individualized support for the unemployed, underemployed, or transitionally employed
Our work within the community reflects our core values: equity, empowerment, and access.
Business, Transportation & Logistics Recruitment
From frontline workers to executive-level roles, we work with decision-makers across the country to fill talent gaps and strengthen operations. Our specialized expertise in transportation and logistics, combined with a robust understanding of administrative, healthcare, finance, and technical roles, makes us uniquely qualified to deliver results across industries.
We Offer:
Retained search services for critical hires
Contract staffing solutions for flexibility and speed
Strategic workforce planning tailored to your business goals
National Reach with Local Commitment
While our roots are in Memphis, our capabilities extend far beyond state lines. As an independent member of MRINetwork®, we are connected to one of the largest recruitment and placement networks in the world.
MRINetwork at a glance:
325+
offices worldwide
163
countries
55+
years of global placement expertise
Through this affiliation, we combine local insight with global scale—allowing us to meet complex hiring needs at every level of your organization.
A Community-Driven Approach to Staffing
Our work is not transactional—it’s transformational. We believe in creating lasting impact for the businesses we serve and the individuals we place.
What makes Fidelity different?
We listen before we act
Every partnership begins with a deep understanding of your goals and challenges.
We lead with integrity
Every partnership begins with a deep understanding of your goals and challenges.
We invest in people
From training programs to career coaching, we help individuals grow within the organizations they serve.
Whether you’re seeking top talent, planning for seasonal shifts, or working to improve retention—we tailor our services to fit your vision for growth.
Meet Our Team
Susan Black — Talent Advisor
Susan brings years of recruiting experience and an eye for connecting high-quality candidates with their ideal roles. Her personalized, hands-on approach ensures every placement is a long-term success—for both employer and employee.
“Staffing isn’t just about the job. It’s about people, passion, and purpose.”
- Susan Black
Ready to Partner With Us?
Whether you're scaling a growing business or guiding your congregation toward career success, Fidelity Employment Staffing Development & Retention, Inc. is your trusted staffing partner.
Based in Memphis. Serving Tennessee and clients nationwide.
Local: (901) 310-4570
Toll Free: (877) 215 -5111
info@fidelityemploymentstaffing.com
Monday–Friday: 8:00 AM – 5:00 PM