Frequently Asked Questions (FAQs)

  • How quickly can you fill a position?

    Depending on the complexity and volume, we can present qualified candidates within 24–72 hours for standard roles. For high-level or niche placements, timelines vary based on market conditions and candidate availability.

  • Do you specialize in certain industries?

    Yes. We bring deep expertise in transportation, logistics, healthcare, manufacturing, finance, administration, education, and more. Our team tailors every search to your industry and staffing goals.

  • What’s the difference between full-cycle staffing and direct hire?

    Full-cycle staffing means we handle everything—from job posting and sourcing to onboarding. Direct hire services focus specifically on finding and placing permanent employees directly onto your payroll.

  • Can you help with seasonal or temporary staffing?

    Absolutely. Our contingent staffing services help you manage peak seasons, staff transitions, and project-based work with qualified temporary employees.

  • What makes your process different?

    We combine real-world business experience, strategic workforce planning, and personalized service. Our clients appreciate that we’re responsive, retention-focused, and deeply invested in long-term outcomes.

  • Do you help with onboarding or training new hires?

    Yes. We can support onboarding directly or through our training and workforce development programs. We also offer leadership and soft skills training to strengthen retention.

  • Do you offer temp-to-perm hiring options?

    Yes. Temporary placements can be converted to permanent hires after a trial period, allowing you to assess fit and performance before committing.

  • Are you licensed and insured?

    Yes. As a staffing agency and employer of record for contingent staff, we maintain proper insurance, workers’ comp, and HR compliance coverage.

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For Employers

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Ready to Find Your Next Great Hire?

Schedule a consultation and let's discuss your staffing needs

  • How do I apply for a job through Fidelity?

    Visit our Opportunities page to upload your resume and submit an application. A recruiter will reach out if your background aligns with open roles.

  • Is there a fee to use your services as a candidate?

    No. We never charge job seekers for placement, resume review, or career coaching. Our services are always free for applicants.

  • What types of jobs do you offer?

    We offer a wide range of full-time, part-time, and temporary roles in logistics, administration, healthcare, manufacturing, finance, and more. We place people from entry-level to executive positions.

  • Can you help me prepare for interviews?

    Yes. Our team offers interview prep, resume feedback, and job readiness coaching—especially for candidates transitioning into new roles or reentering the workforce.

  • What happens after I apply?

    We review your application and, if you’re a match for current openings, we’ll schedule a conversation to learn more. If not, we’ll keep your information on file for future opportunities.

  • Do I work for Fidelity or the company I’m placed with?

    If placed in a temporary or contract role, you are employed by Fidelity. For direct hire positions, you are placed directly on the client company’s payroll.

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For Job Seekers

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Need Custom Materials?

We can create customized brochures, presentations, and materials tailored to your event or organization

  • Can you help our members or congregation find work?

    Yes. We partner with churches and nonprofits to host employment forums, resume workshops, and job placement sessions for community members.

  • Do you charge for working with community organizations?

    We offer flexible partnership models based on your organization’s size and needs. In many cases, resource access is free or low-cost, especially for small nonprofits.

  • What does a workforce engagement forum include?

    Our forums typically include:

    • A presentation about career paths and hiring needs
    • Resume tips and application coaching
    • One-on-one sessions with recruiters
    • Access to open job listings
    • Resource handouts for continued job search support

  • Can we request printed brochures or materials?

    Yes. We provide brochures, flyers, and digital resources for community events, workforce centers, and member meetings.

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For Nonprofits, Churches & Community Partners

  • Where are you located?

    We are headquartered at 6263 Poplar Ave, Suite 215, Memphis, TN 38119. We serve clients locally, regionally, and across the U.S.

  • Are you part of a national network?

     Yes. We’re an independent member of MRINetwork®, one of the world’s largest talent placement networks. This gives us access to 325+ offices and global candidate pools.

  • How do I get started?

    Visit our Contact Page or call (877) 215-5111 to schedule a consultation. We’ll walk you through next steps based on your goals.

  • Can we request printed brochures or materials?

    Yes. We provide brochures, flyers, and digital resources for community events, workforce centers, and member meetings.

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General & Company Questions